/* Layout: calm help-desk page. Plain reading column, one amber call action repeated, step lists as real sequences. */
:root {
  --paper: #f5f8f6;
  --surface: #ffffff;
  --ink: #14231f;
  --muted: #4b5d56;
  --line: #cdd9d3;
  --pine: #1d4a3c;
  --pine-deep: #13352b;
  --pine-soft: #e2ece7;
  --signal: #f2b33d;
  --signal-deep: #d9971d;
  --danger: #a3342a;
  --font-display: "Bricolage Grotesque", "Segoe UI", Helvetica, Arial, sans-serif;
  --font-body: "Atkinson Hyperlegible", "Segoe UI", Verdana, Arial, sans-serif;
  --step: 1.0625rem;
  color-scheme: light;
}

* { box-sizing: border-box; }
[hidden] { display: none !important; }
body {
  margin: 0;
  background: var(--paper);
  color: var(--ink);
  font-family: var(--font-body);
  font-size: var(--step);
  line-height: 1.6;
}
a { color: var(--pine); text-underline-offset: 3px; }
a:hover { color: var(--pine-deep); }
:focus-visible { outline: 3px solid var(--signal-deep); outline-offset: 3px; border-radius: 4px; }
h1, h2, h3 { font-family: var(--font-display); line-height: 1.15; text-wrap: balance; margin: 0; letter-spacing: -0.01em; }
p { margin: 0; }

.wrap {
  max-width: 1080px;
  margin: 0 auto;
  padding-left: max(20px, env(safe-area-inset-left, 0px));
  padding-right: max(20px, env(safe-area-inset-right, 0px));
}

/* Top notice + header */
.notice {
  background: var(--pine-deep);
  color: #dfeae5;
  font-size: 0.875rem;
  text-align: center;
}
.notice .wrap { padding-block: 8px; }
.site-head { background: var(--surface); border-bottom: 1px solid var(--line); }
.site-head .wrap { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding-block: 14px; flex-wrap: wrap; }
.brand { display: flex; align-items: center; gap: 12px; text-decoration: none; color: var(--ink); }
.brand svg { width: 40px; height: 40px; flex: none; }
.brand span { font-family: var(--font-display); font-weight: 700; font-size: 1.3rem; letter-spacing: -0.01em; }
.head-call { display: flex; align-items: center; gap: 10px; font-size: 0.95rem; color: var(--muted); }
.head-call strong { color: var(--ink); font-size: 1.1rem; font-variant-numeric: tabular-nums; }

/* Buttons */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 10px;
  font-family: var(--font-body); font-weight: 700; font-size: 1.1rem;
  padding: 16px 26px; border-radius: 10px; border: 2px solid transparent;
  text-decoration: none; cursor: pointer; line-height: 1.2;
}
.btn-call { background: var(--signal); color: var(--ink); }
.btn-call:hover { background: var(--signal-deep); color: var(--ink); }
.btn-ghost { background: transparent; color: var(--pine); border-color: var(--pine); }
.btn-ghost:hover { background: var(--pine-soft); }
.btn svg { width: 20px; height: 20px; flex: none; }

/* Hero */
.hero .wrap { display: grid; grid-template-columns: 1.35fr 1fr; gap: 48px; padding-block: 56px 48px; align-items: center; }
.hero h1 { font-size: clamp(2.2rem, 5vw, 3.4rem); font-weight: 800; }
.hero h1 em { font-style: normal; color: var(--pine); }
.hero .lede { font-size: 1.2rem; color: var(--muted); margin-top: 18px; max-width: 34em; }
.hero .actions { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 28px; }
.call-card {
  background: var(--surface); border: 1px solid var(--line); border-radius: 16px;
  padding: 28px; display: grid; gap: 14px;
}
.call-card .label { font-size: 0.8rem; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase; color: var(--pine); }
.call-card .number { font-family: var(--font-display); font-weight: 800; font-size: clamp(1.8rem, 4vw, 2.3rem); font-variant-numeric: tabular-nums; }
.call-card ul { margin: 0; padding: 0; list-style: none; display: grid; gap: 8px; color: var(--muted); }
.call-card li { display: flex; gap: 10px; }
.call-card li::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--signal-deep); margin-top: 0.6em; flex: none; }
.call-card .fine { font-size: 0.85rem; color: var(--muted); border-top: 1px solid var(--line); padding-top: 12px; }

/* Sections */
section.block .wrap { padding-block: 56px; }
.section-head { display: grid; gap: 10px; margin-bottom: 28px; max-width: 44em; }
.section-head h2 { font-size: clamp(1.7rem, 3.5vw, 2.3rem); font-weight: 800; }
.section-head p { color: var(--muted); font-size: 1.1rem; }
.band { background: var(--surface); border-block: 1px solid var(--line); }

/* What happened picker */
.picker { display: grid; grid-template-columns: 300px 1fr; gap: 28px; align-items: start; }
.choices { display: grid; gap: 10px; }
.choice {
  text-align: left; font: inherit; font-weight: 700; color: var(--ink);
  background: var(--surface); border: 2px solid var(--line); border-radius: 12px;
  padding: 16px 18px; cursor: pointer; display: grid; gap: 2px;
}
.choice small { font-weight: 400; color: var(--muted); font-size: 0.92rem; }
.choice:hover { border-color: var(--pine); }
.choice[aria-selected="true"] { border-color: var(--pine); background: var(--pine-soft); }
.panel { background: var(--surface); border: 1px solid var(--line); border-radius: 16px; padding: 30px; min-width: 0; }
.panel h3 { font-size: 1.5rem; font-weight: 700; }
.panel .intro { color: var(--muted); margin-top: 8px; }
.steps { list-style: none; margin: 22px 0 0; padding: 0; counter-reset: s; display: grid; gap: 16px; }
.steps li { counter-increment: s; display: grid; grid-template-columns: 38px 1fr; gap: 14px; }
.steps li::before {
  content: counter(s); width: 38px; height: 38px; border-radius: 50%;
  background: var(--pine); color: #fff; font-weight: 700; display: grid; place-items: center;
  font-variant-numeric: tabular-nums;
}
.steps strong { display: block; }
.steps span { color: var(--muted); }
.warn { margin-top: 22px; padding: 14px 16px; border-radius: 10px; background: #fbf1df; color: var(--ink); font-size: 0.97rem; }
.warn b { color: var(--danger); }
.panel-cta { margin-top: 24px; padding-top: 22px; border-top: 1px solid var(--line); display: flex; flex-wrap: wrap; gap: 14px; align-items: center; justify-content: space-between; }
.panel-cta p { max-width: 30em; color: var(--muted); }

/* Protection explainer */
.cols { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }
.col { border-top: 3px solid var(--pine); padding-top: 16px; display: grid; gap: 8px; align-content: start; }
.col h3 { font-size: 1.2rem; font-weight: 700; }
.col p { color: var(--muted); }
.honest { margin-top: 28px; color: var(--muted); max-width: 46em; }

/* Callback form */
.form-grid { display: grid; grid-template-columns: 1fr 1.1fr; gap: 40px; align-items: start; }
.form-card { background: var(--surface); border: 1px solid var(--line); border-radius: 16px; padding: 28px; min-width: 0; }
form { display: grid; gap: 16px; }
.row2 { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
label { display: grid; gap: 6px; font-weight: 700; font-size: 0.97rem; }
input[type="text"], input[type="tel"], input[type="email"] {
  font: inherit; font-weight: 400; padding: 13px 14px; border-radius: 9px;
  border: 1.5px solid #9fb2aa; background: var(--surface); color: var(--ink); width: 100%;
}
input:focus { border-color: var(--pine); outline: none; box-shadow: 0 0 0 3px var(--pine-soft); }
.consent { display: grid; grid-template-columns: 22px 1fr; gap: 10px; font-weight: 400; font-size: 0.86rem; color: var(--muted); line-height: 1.5; }
.consent input { width: 20px; height: 20px; margin-top: 2px; accent-color: var(--pine); }
.form-error { color: var(--danger); font-size: 0.95rem; }
.thanks { display: grid; gap: 10px; }
.thanks h3 { font-size: 1.4rem; }

/* Disclosure + footer */
.disclosure { background: var(--pine-soft); }
.disclosure .wrap { padding-block: 32px; display: grid; gap: 8px; max-width: 1080px; }
.disclosure h2 { font-size: 1.15rem; font-weight: 700; }
.disclosure p { color: var(--ink); max-width: 60em; }
footer { background: var(--pine-deep); color: #c9d8d1; font-size: 0.92rem; }
footer .wrap { padding-block: 32px; display: grid; gap: 14px; }
footer nav { display: flex; flex-wrap: wrap; gap: 18px; }
footer a { color: #ffffff; }
footer a:hover { color: var(--signal); }

/* Legal pages */
.legal .wrap { max-width: 760px; padding-block: 48px 64px; display: grid; gap: 16px; }
.legal h1 { font-size: clamp(2rem, 4vw, 2.6rem); font-weight: 800; }
.legal h2 { font-size: 1.3rem; font-weight: 700; margin-top: 18px; }
.legal ul { margin: 0; padding-left: 1.2em; display: grid; gap: 6px; }
.legal .updated { color: var(--muted); }
.legal p, .legal li { max-width: 65ch; }

/* Header nav */
.site-nav { display: flex; align-items: center; gap: 22px; flex-wrap: wrap; }
.site-nav a { font-weight: 700; text-decoration: none; color: var(--ink); }
.site-nav a:hover, .site-nav a[aria-current="page"] { color: var(--pine); text-decoration: underline; }

/* Image slots: labeled placeholder until the file exists */
.slot { position: relative; margin: 0; border-radius: 16px; overflow: hidden; background: var(--pine-soft); max-width: 100%; }
.slot img { display: block; width: 100%; height: 100%; object-fit: cover; }
.slot.missing { display: grid; place-items: center; border: 2px dashed #9fb2aa; }
.slot.missing img { display: none; }
.slot.missing::after {
  content: attr(data-label); white-space: pre-line; text-align: center;
  color: var(--muted); font-size: 0.85rem; line-height: 1.4; padding: 12px;
}

/* Hero with photo + overlapping call card */
.hero-visual { display: grid; min-width: 0; }
.slot-hero { aspect-ratio: 4 / 5; }
.slot-hero img { object-position: 50% 30%; }
.hero-visual .call-card { margin: -110px 0 0 -48px; position: relative; box-shadow: 0 18px 40px -18px rgba(20, 35, 31, 0.35); }

/* Icons */
.ico { width: 44px; height: 44px; border-radius: 12px; background: var(--pine-soft); color: var(--pine); display: grid; place-items: center; flex: none; }
.ico svg { width: 26px; height: 26px; }
.choice { grid-template-columns: 44px 1fr; column-gap: 14px; align-items: center; }
.choice .ico { grid-row: span 2; }
.choice[aria-selected="true"] .ico { background: var(--pine); color: #fff; }

/* Step graphics */
.step-figure { margin: 20px 0 0; display: grid; grid-template-columns: minmax(0, 300px) 1fr; gap: 18px; align-items: center; }
.slot-step { aspect-ratio: 3 / 2; }
.step-figure figcaption { color: var(--muted); font-size: 0.97rem; }
.warn { display: flex; gap: 14px; align-items: center; }
.slot-gift { width: 88px; height: 88px; flex: none; border-radius: 12px; }
.slot-gift.missing::after { font-size: 0.6rem; padding: 4px; }

/* Protection section */
.protect { display: grid; grid-template-columns: minmax(0, 420px) 1fr; gap: 48px; align-items: center; }
.slot-phone { aspect-ratio: 4 / 5; }
.protect .cols { grid-template-columns: 1fr; gap: 18px; }
.protect .col { border-top: 0; border-left: 3px solid var(--pine); padding: 2px 0 2px 16px; }
.protect .section-head { margin-bottom: 22px; }

/* What happens when you call */
.call-steps { list-style: none; margin: 8px 0 0; padding: 0; display: grid; gap: 16px; }
.call-steps li { display: grid; grid-template-columns: 44px 1fr; gap: 14px; align-items: start; }
.call-steps strong { display: block; }
.call-steps span { color: var(--muted); }
.call-steps-title { font-family: var(--font-display); font-size: 1.15rem; font-weight: 700; margin-top: 18px; }

/* Blog */
.blog-head .wrap { padding-block: 48px 8px; display: grid; gap: 12px; }
.blog-head h1 { font-size: clamp(2.2rem, 5vw, 3rem); font-weight: 800; }
.blog-head p { color: var(--muted); font-size: 1.15rem; max-width: 40em; }
.post-list { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 24px; }
.post-card a { display: grid; gap: 10px; text-decoration: none; color: var(--ink); }
.post-card .slot { aspect-ratio: 1200 / 630; border-radius: 12px; }
.post-card h2 { font-size: 1.25rem; font-weight: 700; }
.post-card a:hover h2 { color: var(--pine); text-decoration: underline; }
.post-card p { color: var(--muted); font-size: 0.97rem; }
.post-meta { color: var(--muted); font-size: 0.9rem; font-variant-numeric: tabular-nums; }
.empty-posts { border: 2px dashed var(--line); border-radius: 16px; padding: 32px; display: grid; gap: 10px; max-width: 46em; }
.empty-posts h2 { font-size: 1.3rem; }
.empty-posts p { color: var(--muted); }

.article .wrap { max-width: 760px; padding-block: 40px 64px; display: grid; gap: 20px; }
.crumbs { font-size: 0.92rem; color: var(--muted); }
.article h1 { font-size: clamp(2rem, 4.5vw, 2.8rem); font-weight: 800; }
.article .slot-feature { aspect-ratio: 1200 / 630; }
.prose { display: grid; gap: 16px; }
.prose h2 { font-size: 1.5rem; font-weight: 700; margin-top: 12px; }
.prose h3 { font-size: 1.2rem; font-weight: 700; }
.prose p, .prose li { max-width: 65ch; }
.prose ul, .prose ol { margin: 0; padding-left: 1.3em; display: grid; gap: 8px; }
.prose blockquote { margin: 0; padding: 4px 0 4px 18px; border-left: 3px solid var(--signal-deep); color: var(--muted); }
.article-cta { background: var(--pine-soft); border-radius: 16px; padding: 24px; display: grid; gap: 12px; }
.article-cta h2 { font-size: 1.3rem; font-weight: 700; }
.article-cta p { color: var(--ink); }
.article-cta .row { display: flex; flex-wrap: wrap; gap: 12px; }
.related { display: grid; gap: 16px; margin-top: 12px; }
.related h2 { font-size: 1.3rem; font-weight: 700; }
.related .post-list { grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 18px; }
.related .post-card h2 { font-size: 1.02rem; }
.related .post-card p { display: none; }
.article-note { font-size: 0.9rem; color: var(--muted); border-top: 1px solid var(--line); padding-top: 16px; }

@media (max-width: 860px) {
  .hero .wrap, .picker, .form-grid, .protect { grid-template-columns: 1fr; }
  .slot-hero { aspect-ratio: 4 / 3; }
  .hero-visual .call-card { margin: -48px 12px 0; }
  .slot-phone { aspect-ratio: 4 / 3; }
  .step-figure { grid-template-columns: 1fr; }
  .site-nav .nav-hide-sm { display: none; }
  .cols { grid-template-columns: 1fr; }
  .hero .wrap { padding-block: 36px; gap: 28px; }
}
@media (max-width: 520px) {
  .row2 { grid-template-columns: 1fr; }
  .head-call span.lbl { display: none; }
  .btn { width: 100%; }
  .panel, .call-card, .form-card { padding: 20px; }
}
@media (prefers-reduced-motion: reduce) { * { transition: none !important; scroll-behavior: auto !important; } }

/* Header call-back link */
.head-cta { font-weight: 700; text-decoration: none; background: var(--signal); color: var(--ink); padding: 9px 16px; border-radius: 9px; white-space: nowrap; }
.head-cta:hover { background: var(--signal-deep); color: var(--ink); }
.call-card .btn { justify-self: start; }